An update failed on my new Vista installation with error 0xc015001a. "c015" seems to refer to Component Based Servicing (CBS), which is the tool that applied the update. 001a generally means it couldn't create or delete something. C:\Windows\WindowsUpdate.log shows more detail about the error, including the directory where it unpacked the distribution. Running Process Monitor from Sysinternals shows that TrustedInstaller.exe failed to create a file in the unpacking directory, C:\Windows\SoftwareDistribution\Download\
\inst.
I tried turning off Symantec Antivirus. I tried turning off User Access Control (UAC) in the Users and Groups control panel.
When it finally worked, the system state was the following:
- Logged on as THE administrator.
- UAC was off
- Changed properties on the SoftwareDistribution\Download\ directory so that it, and its children, were no longer read only.
- applied the patch during shutdown
Drew
1 comment:
I had a similar issue on my copy of Vista Ultimate. In my case, windows update wouldn't install the self-update and came up with that error.
I found your solution, removed the read-only attribute from the folders and rebooted. Afterwards all was well. Thank you for pointing me in the right direction. It's interesting, yet somehow not surprising to see that Microsoft is still having this issue months after your post.
Post a Comment